Frequently Asked Questions
from the Sales Department

What is Synchronize?

Synchronize is an enterprise level, individual and work-group, time, task and resource management tool.

How easy is it to use Synchronize and does it have on-line help?

Synchronize is a intuitive graphical application with extensive on-line help. Its simplicity is one of its many features.

What will Synchronize pro-actively do?

Synchronize will find available times and resources required to schedule meetings, send alarms about pending events, send Email notification and pro-actively track tasks.

Can I easily see what a group is doing?

Yes, you can easily view the busy and available time of an individual or groups of users, all in one screen.

Can I print my schedule?

Yes, your calendar can be printed in a variety of customizable formats. You can print your "Day at a Time" View, a weekly view or a monthly view.

Is my calendar secure?

Yes. Synchronize allows you to maintain your calendar security and confidentiality. You can assign a password to your calendar for access. You can also grant to other users, read, write, scheduling and agency permissions, which can be assigned to one item or your entire calendar.

How does Synchronize work with other calendars?

Synchronize has a command-line import/export facility integrated with the Unix/Motif client. Synchronize can also transfer calendar information to and from the HP95LX Palmtop computer's appointment book and phonebook.

Does Synchronize work with Email?

Yes. Synchronize has the option of sending you meeting notification by Email.

What if I have a problem?

CrossWind Technologies provides excellent customer and technical support. We have sales and technical people to answer your questions on the phone, or you can Email us at: support@crosswind.com

How much disk and memory space does Synchronize require?

The Synchronize MS Windows client requires approximately 2.5MB disk space. At least 4MB Ram are recommended. The Unix/Motif client and server software require approximately 7MB of disk space. Over time, the size of the Synchronize database will grow. There is an expiration utility available to trim back the size of the databases if necessary.

How does the portable version work?

Before you unplug your laptop from the network, your scheduling and task information is downloaded from the server to your hard disk. While disconnected, you can continue to use Synchronize to schedule yourself and others for meetings, respond to shared notes, and assign personal and workgroup tasks. When your portable is reconnected to the network, Synchronize automatically merges and exchanges data, updating all calendars in the database.

Can Synchronize schedule facilities and equipment as well as people?

Yes, when you click on the Attributes Select button while scheduling a meeting, a list of attributes will appear on the screen. You select your needs: room capacity, equipment, etc. Synchronize will automatically find an appropriate room available for your meeting.

Can attributes be assigned to people?

Yes, attributes can be assigned to people as well as resources. A person's attributes might include a specialized knowledge or ability, such as "Audit Specialist, Oil Industry" or "Foreign Language Translation".

What server platforms does Synchronize run on?

Synchronize is available on the following Unix platforms:
       HARDWARE                    OPERATING SYSTEM

     DEC Alpha                   OSF/1 (2.X or higher)
     Data General AviiON         DG/UX (5.4.0 or higher)
     DecStation                  Ultrix (4.X or higher)
     DecAlpha OSF/1
     HP9000-300/400              HP-UX (8.01 or higher)
     HP9000-700/800              HP-UX (9.0 or higher)
     Motorola M88k               SVR3 (or higher)
     MIPS                        RISC/OS (4.X or higher)
     Pyramid                     OS/X and DCOS/X
     IBM RS/6000                 AIX (3.2 of higher)
     SGI                         IRIX (4.0.1. or higher)
     Stratus i860                FTX2
     Sun4 or SparcStation        SunOS (4.1 or higher)
     Sun4 or SparcStation        Solaris  (2.X)
     x86                         AT&T GIS
     x86                         SCO-ODT (2.0 or higher)
     x86                         Solaris for x86 (2.x)    
     x86                         Unixware (1.X or higher) 

What desktop clients if Synchronize available for?

Synchronize is available on Windows, Macintosh, Unix Motif and ASCII.

On what networks does Synchronize run?

Synchronize requires TCP/IP network connectivity. Our MS Windows client supports Winsock 1.1, Novell Lan Manager, and MS Lan Manager (including ARPA Services) compliant stacks.

How are Synchronize licenses configured?

Synchronize is sold in increments of 5-user licenses. One license can be assigned to one person or up to three resources. For example, if you have four people and three conference rooms, you would need a Synchronize license for five.
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CrossWind Technologies, Inc.
1505 Ocean Street, Suite 1
Santa Cruz, Ca. 95005
Phone: 408-469-1780
Fax:408-469-1750
Comments? Send E-mail to: webmaster@crosswind.com
Last revised: January, 1996